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Noticeboard

FLU VACCINES ARE NOW AVAILABLE AT THE SURGERY

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What happens at Breast Screening?

(See video at further information section)

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ROTA CHEMIST DETAILS see further information link

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IN THE EVENT OF AN EMERGENCY PLEASE CONTACT THE OUT-OF-HOURS GP.

02838 399201

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PATIENT PARTICIPATION GROUP (PPG) - Are you interested in joining this group? Please contact the Practice Manager.

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FLU VACCINES 

If you have not had your Flu Vaccine yet please contact reception to arrange an appointment with our Practice Nurse.  If have any questions about whether you are entitled to receive a flu vaccine, please ring and speak to the Practice Manager. 

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PATIENT CONFIDENTIALITY AT RECEPTION

To improve patient confidentiality we have recently purchased a rope barrier and respectfully ask patients to stand back behind the barrier until the person in front of you has been dealt with by reception staff.

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NON N.H.S. SERVICES A detailed list is displayed at reception.  Your G.P. is contracted only for N.H.S. services there will be occasions when certificates etc will be charged for. (see Clinics & Services for further info) or speak to our Practice Manager

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ACCESS TARGETS

It is our aim to see all patient's within 48 hours.  To help us acheive this target reception staff will ask you for a short reason for your appointment.  This information will enable us to prioritise our day. If you are not comfortable to provide this information you will not be forced.

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ARE YOU A CARER?

calendarAppointments

  • Consultations are booked by appointment. You can do this at the reception desk or by calling the practice number 028 3835 1145.
  • We try to see all patients within 24 hours.  To help us do  this we would ask you to remember a few important points.
  • Make appointments as soon as possible.   Do not leave it until the last minute – unless of course it is genuinely urgent, in which case an explanation of circumstances to the receptionist would be appreciated.
  • If you are unable to keep your appointment, please let our reception know in good time, so that the opportunity may be offered to someone else.
  • Make separate appointments for each person to be seen.
  • When you arrive, please check in at reception.  Checking in at reception may save you time and will enable the receptionist to confirm your appointment.
  • The practice has disabled access.

DO NOT MAKE AN APPOINTMENT TO ORDER A REPEAT PRESCRIPTION

 
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