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Noticeboard

FLU VACCINES ARE NOW AVAILABLE AT THE SURGERY

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What happens at Breast Screening?

(See video at further information section)

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ROTA CHEMIST DETAILS see further information link

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IN THE EVENT OF AN EMERGENCY PLEASE CONTACT THE OUT-OF-HOURS GP.

02838 399201

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FLU VACCINES 

If you have not had your Flu Vaccine yet please contact reception to arrange an appointment with our Practice Nurse.  If have any questions about whether you are entitled to receive a flu vaccine, please ring and speak to the Practice Manager. 

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PATIENT CONFIDENTIALITY AT RECEPTION

To improve patient confidentiality we have recently purchased a rope barrier and respectfully ask patients to stand back behind the barrier until the person in front of you has been dealt with by reception staff.

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NON N.H.S. SERVICES

A detailed list is displayed at reception.  Your G.P. is contracted only for N.H.S. services there will be occasions when certificates etc will be charged for. (see Clinics & Services for further info) or speak to our Practice Manager

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ACCESS TARGETS

It is our aim to see all patient's within 48 hours.  To help us acheive this target reception staff will ask you for a short reason for your appointment.  This information will enable us to prioritise our day. If you are not comfortable to provide this information you will not be forced.

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ARE YOU A CARER?

Confidentiality

Blue_Locked_FolderThe practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.


Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt by 1st January 2009.

Model Publication Scheme - further information

 
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