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Noticeboard

FLU VACCINES ARE NOW AVAILABLE AT THE SURGERY

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What happens at Breast Screening?

(See video at further information section)

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ROTA CHEMIST DETAILS see further information link

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IN THE EVENT OF AN EMERGENCY PLEASE CONTACT THE OUT-OF-HOURS GP.

02838 399201

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PATIENT PARTICIPATION GROUP (PPG) - Are you interested in joining this group? Please contact the Practice Manager.

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FLU VACCINES 

If you have not had your Flu Vaccine yet please contact reception to arrange an appointment with our Practice Nurse.  If have any questions about whether you are entitled to receive a flu vaccine, please ring and speak to the Practice Manager. 

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PATIENT CONFIDENTIALITY AT RECEPTION

To improve patient confidentiality we have recently purchased a rope barrier and respectfully ask patients to stand back behind the barrier until the person in front of you has been dealt with by reception staff.

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NON N.H.S. SERVICES A detailed list is displayed at reception.  Your G.P. is contracted only for N.H.S. services there will be occasions when certificates etc will be charged for. (see Clinics & Services for further info) or speak to our Practice Manager

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ACCESS TARGETS

It is our aim to see all patient's within 48 hours.  To help us acheive this target reception staff will ask you for a short reason for your appointment.  This information will enable us to prioritise our day. If you are not comfortable to provide this information you will not be forced.

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ARE YOU A CARER?

Home Visits

Doctor's bag

If you are too ill to come to the surgery, a home visit can be requested by telephoning 028 3835 1145. Whenever possible please call before 10.30am so that the doctors can plan their route to avoid having to return to the same area. Giving the receptionist full details of the patient’s condition will help the doctor.

If you feel the patient is too ill to wait, please explain this to the receptionist.

 
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