DUE TO ON-GOING COVID-19 PANDEMIC THE PRACTICE IS OPERATING A FULL TRIAGE SYSTEM

PLEASE CONTACT THE PRACTICE BY TELEPHONE ONLY

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CHRISTMAS & NEW YEAR HOLIDAYS - The surgery will be closed on Monday 27th and Tuesday 28th December 2021 and Monday 3rd January 2021.  Please order your repeat prescription 7 days in advance of when it is required.  This is to allow the GP practice and Community Pharmacy time to process your prescriptions, to ensure you do not run out of your medicines when the GP practice or Community Pharmacy is closed.  Please do not order an increased supply if you do not need them.

DISABLED ACCESS ARRANGMENTS AT THE PRACTICE

There is disabled access to parking, reception, waiting rooms, toilet areas and all clinical areas.  If you require any additional support please contact the practice to discuss.  There is access to a wheel chair on request.

What happens at Breast Screening?

(See video at further information section)

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ROTA CHEMIST DETAILS see further information link

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PATIENT CONFIDENTIALITY AT RECEPTION

To improve patient confidentiality we have recently purchased a rope barrier and respectfully ask patients to stand back behind the barrier until the person in front of you has been dealt with by reception staff.

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NON N.H.S. SERVICES

A detailed list is displayed at reception.  Your G.P. is contracted only for N.H.S. services there will be occasions when certificates etc will be charged for. (see Clinics & Services for further info) or speak to our Practice Manager

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ACCESS TARGETS

Due to the ongoing COVID restrictions it would be very helpful if you would give our reception staff a short reason for your contact with the surgery.  This information will enable us to prioritise our day.

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If you require a chaperone whenever possible we would ask you to make this request at the time of booking your appointment so that arrangements can be made and your appointment not delayed in any way.